Stop treating documentation like a "glovebox manual" that users only find when things go wrong. In this presentation, we reveal how moving documentation into your CMS as a native content type transforms static text into a programmable product asset. By bridging the gap between engineering and support, you can deliver "one-inch" help—injecting tooltips, code samples, and technical archives directly into the user’s workflow via API. Learn how to eliminate version drift, slash support tickets, and preserve institutional memory by treating knowledge as data. It’s time to bring your documentation home.

Audience: All Track(s): Content Strategy, General, PM / Business, Site Building